Effective as of July 24, 2024.  

Thank you for being a part of the community at Manta Cares, Incorporated ("Manta," "we", “us” or "our"). Together we support cancer patients, survivors, caregivers and their care teams to manage and navigate cancer.  This Privacy Policy describes how Manta processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including as applicable, our website, social media pages, podcast pages, marketing activities, live events and other activities described in this Privacy Policy (collectively, the “Service”)). Manta may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information. 

As patients, survivors, and caregivers ourselves, we understand the importance of data privacy. Many of the resources available on our site can be accessed without creating an account and, if you create an account, you can choose what, if any data you choose to include within your profile. In addition, with respect to any personal information you choose to include in your profile, we enable you to keep your personal information accurate, current and complete, either by updating your profile or by contacting us as specified below. You may also delete your account; however, please note that should you make such a request, further access to your account, including any content you have added to your account and data about your cancer journey, will not be possible.  

Sometimes we work with other organizations, such as doctors offices, hospitals, cancer centers, life science companies, patient advocacy organizations, and foundations (collectively, “Partner Organizations”). Our use of information that we process solely on behalf of our Partner Organizations is governed by our agreements with such Partner Organizations, and not this privacy policy. For questions about the use of information from a Partner organization, please direct your concerns to that Partner Organization.

Our Values

Trust is the foundation of the Manta Cares’ platform.  Our values guide us as we develop products and services for the community. These values should help you better understand how we think about your information and privacy. 

We carefully analyze what types of information we need to provide our services, and for you to have the best experience. We try to limit the information we require to only what we really need. We enable you to add optional information to enhance your experience. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, we do so with privacy in mind. In all of this work, our guiding principle is that we aim to use your information to benefit you in your journey. 

Index

• Personal information we collect
• How we use your personal information
• How we share your personal information
• Your choices
• Other sites and services 
• Security
• International data transfers
• Children
• Changes to this Privacy Policy
• How to contact us

Personal information we collect

To offer you the best possible experience, we collect certain information that you provide or that we generate based on your interactions with our Service. This information helps us personalize and enhance your experience. 

The information you provide to us through the Service or otherwise may include:

• Contact data, such as your first and last name, salutation, email address, billing and mailing addresses, and phone number.
• Basic demographic data, such as your gender, city, state, country of residence, and postal code.
• Account information, such as the username and password that you may set to establish an online account on the Service, date of birth, biographical details, photographs, and any other information that you add to your account profile.  
• Communications data based on our exchanges with you, including when you contact us through the Service (including, provide feedback or request support), communicate with us via chat feature, social media, or otherwise. 
• Transactional data, such as information relating to or needed to complete your orders on or through the Service, including order numbers and transaction history. 
• Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
• Content you share, such as comments, questions, messages, responses to questionnaires or surveys, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata. Metadata includes information on how, when, where and by whom a piece of content was collected and how that content has been formatted or edited. Metadata also includes information that users can add or can have added to their content, such as keywords, geographical or location information, and other similar data. 
• Relationship information, such as familial or other relationships to third parties or users whose personal information you may provide to us.
• Map and Journey information, such as the types of care or treatment, medication, status as a cancer survivor or cancer caregiver, care team (doctors, nurses, other care practitioners and their relationship to the cancer survivor), health goals and dietary choices, and other information relating to treatment. 
• Derived data, such as information we derive from personal information about you based on your activities in interacting with the Service which may include your health-related data, preferences, interests, and other information used to personalize your experience. 
• Payment information, such as payment card information or bank account numbers.
• Usage data, such as your interaction with our content as well as the time, frequency and duration of your activities on the Service.
• Promotion data, including information you share when you enter a competition, promotion or complete a survey. Please note that if you participate in a sweepstakes, contest or giveaway through the Service, we may ask you for your Contact Data to notify you if you win or not, to verify your identity, determine your eligibility, and/or to send you prizes. In some situations, we may need additional information as a part of the entry process, such as a prize selection choice. These sweepstakes and contests are voluntary. We recommend that you read the rules and other relevant information for each sweepstakes and contest that you enter.
• Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources. To provide you with the best possible service, we sometimes combine personal information you share with us with data from other sources. This helps us tailor and provide our services to your needs and preferences. Additional sources of information can include: 

• Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
• Private sources, such as data providers and social media platforms. 
• Marketing partners, such as joint marketing partners and event co-sponsors.
• Third-party services, such as third-party platforms and social media services (such as Google), that you use to log into, or otherwise link to, your Service account. This data may include your username, profile picture and other information associated with your account on that third-party service that is made available to us based on your account settings on that service. Our use and disclosure of information received from Google’s APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

• Device data, such as your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
• Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.
• Communication interaction data such as your interactions with our email, text or other communications (e.g., whether you open and/or forward emails) – we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails. 

Cookies and similar technologies. Some of the automatic collection described above is facilitated by the following technologies and we may store a record of your preferences in respect of the use of these technologies in connection with the Service:

• Cookies, which are small text files that websites store on user devices and that allow web servers to record users’ web browsing activities and remember their submissions, preferences, and login status as they navigate a site. Cookies used on our sites include both “session cookies” that are deleted when a session ends, “persistent cookies” that remain longer, “first party” cookies that we place and “third party” cookies that our third-party business partners and service providers place. 
• Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications. 
• Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked. 
• Chat technologies, such as those provided by Shopify that employ cookies and software code to operate the chat features that you can use to communicate with us through the Service.   Shopify and other third parties may access and use information about webpages visited on our website, your IP address, your general geographic information (e.g., city, state), and other personal information you share through online chats for the purposes described in this Privacy Policy. You can learn more about Shopify’s privacy practices by reading its privacy policy, available here:  https://www.shopify.com/legal/privacy/app-users. 

Data about others.  Please do not refer someone to us or share their contact details with us unless you have their permission to do so. 

How we use personal information

We're committed to using your information responsibly to provide you with the best possible service. We use this information as outlined below, including to tailor our service to your needs, process your requests, and continually improve our offerings. Your privacy and trust are important to us, and our goal is to provide you with the best possible experience while respecting your privacy.

We're here to help!

Here's how we use the information you share with us:

To provide the Service and to enhance and improve your experience, including:

• Personalizing your experience and remembering your preferences;
• Facilitating invitations to friends;
• Communicating important service-related updates;
• Providing support and addressing your questions;
• Analyzing how our service is used to make it better;
• Developing new features based on user needs;
• Understanding user preferences to enhance our offerings; 
• Providing, operating and improving the Service and our business;
• Establish and maintaining your user profile on the Service; and 
• Enabling security features of the Service, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in.

For Marketing and Advertising. We, our service providers, and our third-party marketing partners may collect and use your personal information for marketing and advertising purposes:

• Sending you personalized information about products or services you might like;
• Showing ads that are relevant to your interests; and 
• Using your feedback (with your permission) to share positive experiences.

As part of our marketing and advertising uses, we may send you direct marketing communications and may personalize these messages based on your personal information. You may opt-out of our marketing communications as described in the Opt-out of marketing section below.  

In addition, our third-party advertising partners may use cookies and similar technologies to collect information about your interaction (including the data described in the automatic data collection section above) with the Service, our communications and other online services over time, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. 

Finally, we may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms.

Testimonials. We may use your feedback to post comments about your experience with any Service on the website, in our marketing and promotional materials. 

Service improvement and analytics. We may use your personal information for research and development purposes, including to analyze your usage of the Service, improve the Service, improve the rest of our business, help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails, and to develop new products and services.

Compliance and protection. We may use your personal information to:

• Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from government authorities;
• Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); 
• Audit our internal processes for compliance with legal and contractual requirements or our internal policies; 
• Enforce the terms and conditions that govern the Service; and 
• Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.  

With your consent. In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.  

To create aggregated, de-identified and/or anonymized data. We may create aggregated, de-identified and/or anonymized data from your personal information and other individuals whose personal information we collect. We make personal information into de-identified and/or anonymized data by removing information that makes the data identifiable to you. We may use this aggregated, de-identified and/or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.  

Cookies and similar technologies. In addition to the other uses included in this section, we may use the Cookies and similar technologies described above for the following purposes:

• Technical operation. To allow the technical operation of the Service, such as by remembering your selections and preferences as you navigate the site, and whether you are logged in when you visit password protected areas of the Service.
• Functionality. To enhance the performance and functionality of our services.
• Advertising. To help our third-party advertising partners collect information about how you use the Service and other online services over time, which they use to show you ads on other online services they believe will interest you and measure how the ads perform.
• Analytics. To help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails. For example, we use Google Analytics and Shopify analytics tools for this purpose. You can learn more about Google Analytics and how to prevent the use of Google Analytics relating to your use of our sites here: https://tools.google.com/dlpage/gaoptout?hl=en. You can learn more about Shopify here: https://www.shopify.com/legal/privacy.  

We always aim to be transparent about how we use your information. In some cases, we may ask for your specific consent to use your information in certain ways. You can manage your preferences or ask us about your information at any time. We're here to help make your experience the best it can be!

When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing. 

How we share personal information

We consider your personal information to be a vital part of our relationship with you. To provide you with the best possible service, we sometimes need to work with third parties. Under certain circumstances in which we may share your personal information with the following third parties and as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection.

Service providers. Third parties that provide services on our behalf or help us operate the Service or our business (such as coaches, hosting, information technology, customer support, email delivery, marketing, consumer research and website analytics). 

Partners you choose, or Partner Organizations, as defined above, that you identify or to whom Manta may refer you. 

Third parties designated by you. We may share your personal information with third parties where you have instructed us or provided your consent to do so. For example, you might ask us to share your information with a pharmacy or a family member, and we’ll do so to help meet your needs. We may share your personal information with invitees to the Service or when you provide information about a Service user, we may share information with that individual. We do not control how these third parties or other recipients of your personal information may use or otherwise process your personal information.

Payment processors. Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processors, such as Shopify. Shopify may use your payment data in accordance with its privacy policy, https://www.shopify.com/legal/privacy. 

Advertising partners. Third-party advertising companies for the interest-based advertising purposes described above. 

Business and marketing partners. Third parties with whom we co-sponsor events or promotions, with whom we jointly offer products or services, or whose products or services may be of interest to you.

Linked third-party services. If you log into the Service with, or otherwise link your Service account to, a social media or other third-party service, we may share your personal information with that third-party service. The third party’s use of the shared information will be governed by its privacy policy and the settings associated with your account with the third-party service.

Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the Compliance and protection purposes described above. 

Business transferees. We may disclose personal information in the context of actual or prospective business transactions (e.g., investments in or financings of Manta, public stock offerings, or the sale, transfer or merger of all or part of our business, assets or shares), for example, we may need to share certain personal information with prospective counterparties and their advisers. We may also disclose your personal information to an acquirer, successor, or assignee of Manta as part of any merger, acquisition, sale of assets, or similar transaction, and/or in the event of an insolvency, bankruptcy, or receivership in which personal information is transferred to one or more third parties as one of our business assets.

Other users and the public. If you provide a testimonial that is intended to be public, we may disclose your information to other users and the public. 

We're careful about how we share your information. Our goal is to work with others in ways that improve your experience while respecting your privacy. If you ever have questions about this, just ask us!

Your choices and control over personal information 

We believe in giving you control over your information. In this section, we describe the rights and choices available to all users. 

Access or update your information. If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account. 

Opt-out of communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.  

Cookies.  Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org. You can also configure your device to prevent images from loading to prevent web beacons from functioning.

Advertising choices. You may be able to limit use of your information for interest-based advertising through the following settings/options/tools:

• Browser settings. Changing your internet web browser settings to block third-party cookies.
• Privacy browsers/plug-ins. Using privacy browsers and/or ad-blocking browser plug-ins that let you block tracking technologies. 
• Platform settings. Google and Facebook offer opt-out features that let you opt-out of use of your information for interest-based advertising. You may be able to exercise that option at the following websites:
• Google: https://adssettings.google.com/ 
• Facebook: https://www.facebook.com/about/ads 
• Ad industry tools. Opting out of interest-based ads from companies that participate in the following industry opt-out programs: 
• Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.asp 
• Digital Advertising Alliance: optout.aboutads.info.   
• AppChoices mobile app, available at https://www.youradchoices.com/appchoices, which will allow you to opt-out of interest-based ads in mobile apps served by participating members of the Digital Advertising Alliance. 
• Mobile settings. Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

You will need to apply these opt-out settings on each device and browser from which you wish to limit the use of your information for interest-based advertising purposes.  

We cannot offer any assurances as to whether the companies we work with participate in the opt-out programs described above. 

Blocking images/clear gifs: Most browsers and devices allow you to configure your device to prevent images from loading. To do this, follow the instructions in your particular browser or device settings.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Declining to provide information. We need to collect personal information to provide certain services. If you choose not to share certain details, some features might not be available. 

Linked third-party platforms. If you choose to connect to the Service through your social media account or other third-party platform, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.

Delete your content or close your account. You can choose to delete certain content through your account. If you wish to request to close your account, please contact us.

We're here to help you understand and use these options. If you have any questions about managing your information, just reach out to us!

Other sites and services

The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

Security 

We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information. 

International data transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.  

Children  

The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

Changes to this Privacy Policy 

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business.

How to contact us

• Email: support@mantacares.com 
• Mail: 166 Geary Str 15th FL #1118

San Francisco, CA 94108, United States